Required: Registration, Customer Service, and Coordination Officer

ལཱ་ག་ཅི་འབད་དགོཔ་ཨིན་ན།

A language and computer office in Muscat announces the availability of a job vacancy for a Registration, Follow-up, and Coordination Officer, which includes customer service and performing the duties of a Test Center Administrator (TCA). We are looking for an organized and precise female employee, who is good at dealing with customers and using the computer, and has the ability to follow up on daily operations in English. Key Responsibilities: • Receiving customers and test applicants, and responding to calls, messages, and emails professionally. • Registering customer data, managing bookings, confirming appointments, and following up on incomplete registrations, documents, and procedures. • Organizing course and test schedules and coordinating with management, trainers, and relevant authorities. • Preparing computers and the testing room, and verifying their readiness before the sessions start. • Verifying the identity of test applicants and completing check-in procedures in accordance with approved instructions. • Supervising the conduct of test sessions, applying security and confidentiality procedures, and communicating with technical support when needed. • Updating Excel files and electronic records, preparing daily reports, and documenting and following up on notes and problems. Basic Conditions: • Proficiency in English speaking, reading, and writing is an essential requirement to follow up on daily operations, correspondence, and instructions. • Proficiency in using computers and Microsoft Office programs, especially Word, Excel, and Outlook, and dealing with email and electronic systems. • Good skills in customer service, communication, organization, and follow-up. • Accuracy in data entry, commitment to appointments, and maintaining the confidentiality of information. • Willingness to learn testing systems and complete the training and accreditations required for the job. • Previous experience in office administration, registration, or customer service is an additional advantage. Job Details: • Work location: Muscat — Work from the office headquarters. • Monthly salary: 250 Omani Rials. • Daily working hours: 8 actual working hours, in addition to a one-hour break; with a total of 9 hours of attendance. CV to [contact removed] A language and computer training office in Muscat is seeking a female Registration, Customer Service and Coordination Officer. The role includes Test Center Administrator (TCA) responsibilities. We are looking for an organised, detail-oriented candidate who is confident using computers, communicates professionally and can manage daily operations in English. Key Responsibilities: • Welcome customers and test candidates, and respond professionally to phone calls, messages and emails. • Maintain registration records, manage bookings, confirm appointments and follow up on incomplete registrations and missing documents. • Coordinate course and examination schedules with management, instructors and relevant contacts. • Prepare computers and testing facilities, and check their readiness before examination sessions. • Verify candidate identification and complete check-in procedures according to the applicable examination rules. • Supervise examination sessions, maintain security and confidentiality, and coordinate technical support when required. • Update Excel spreadsheets and electronic records, prepare daily reports, and document and follow up on operational issues. Essential Requirements: • Strong spoken and written English is mandatory for daily operations, correspondence and understanding examination procedures. • Proficiency in computers and Microsoft Office, particularly Word, Excel and Outlook, as well as email and online systems. • Good customer-service, communication, organisation and follow-up skills. • Accurate data entry, punctuality and a responsible approach to confidential information. • Willingness to learn examination systems and complete the required training and certifications. • Previous experience in office administration, registration or customer service is an advantage. Employment Details: • Location: Muscat — on-site work. • Monthly salary: OMR 250. • Daily schedule: 8 working hours plus a 1-hour break, totaling 9 hours on site. • Saturday work may be required. When the employee works on Saturday, Sunday will be provided as a compensatory day off. Send cv to [contact removed]