Service Crew

کار چیست

About the Role Apparel Group is seeking a Service Crew to join their team in Saudi Arabia. This full-time position is responsible for driving sales, delivering exceptional customer service, and supporting various operational duties within the store. The role requires 0-1 years of experience. Key Responsibilities Generate sales and provide outstanding customer service. Support operational duties including housekeeping and visual presentation standards as assigned by store management. Maintain a clean and inviting store environment, ensuring proper career wear and exterior cleanliness. Ensure product freshness and accuracy by following established procedures. Deliver consistent guest service through a friendly attitude, attentive behavior, and strong product knowledge. Enhance guest experience by applying the *** Principles: Smile, Eye Contact, Thank You. Ensure accuracy of every order and provide prompt, warm greetings to guests within 5 seconds. Work efficiently to meet speed of service targets and fulfill orders with a sense of urgency. Execute service recovery promptly for guest concerns or complaints. Store Operations and Procedures Follow all operational standards and guidelines for product preparation. Prepare products accurately according to the order monitor. Communicate product needs to ensure proper availability for guests. Regularly record product temperatures in the Time & Temperature Log. Participate in and attend all store meetings and related functions. Adhere to all restaurant policies, procedures, and standards. Maintain a clean, organized, and stocked front counter, ready for peak periods. Follow proper hand washing techniques and all sanitation guidelines as outlined by the Store Manager. Cashiering Responsibilities Process payments via cash, credit cards, vouchers, or automatic debits. Issue receipts, refunds, or change accurately to customers. Count cash in the till at the start of shifts to ensure correct amounts and adequate change. Maintain clean and orderly checkout areas. Health and Safety Compliance Work in compliance with occupational health and safety legislation. Understand and follow safe work practices and procedures. Utilize personal protective equipment or clothing as required. Report all injuries, illnesses, accidents, unsafe conditions, security incidents, and any contravention of health and safety legislation, policies, and procedures to the Restaurant Manager or Restaurant Owner. Refrain from operating any equipment or working in a manner that could endanger others. Qualifications and Experience 0-1 years of experience in a relevant field. Ability to deliver excellent customer service. Strong communication and interpersonal skills. Ability to work efficiently in a fast-paced environment. Commitment to following company policies and procedures.