Customer Service Representative

کار چیست

Job Title: Customer Service Representative Speed Line International for Shipping and Logistics announces the availability of job opportunities for customer service representatives to join the work team. Tasks and Responsibilities: Answering customer calls and [contact removed] messages. Receiving customer inquiries and providing the necessary information. Following up on shipments and updating customers on their status. Handling customer complaints and working to resolve them. Following up with customers regarding payment of shipping dues. Recording and updating customer data in the system. Coordinating with relevant departments to ensure service quality. Requirements: Excellent communication skills and tact in dealing. Proficiency in using computers. Ability to handle work pressure and solve problems. Commitment and discipline in work. Previous experience in customer service is preferred. Working hours: from 8:00 AM to 4:00 PM. Work location: Riyadh - Al Salam District