Senior Account Manager (IT solutions and products)

What the work is

The main objective for the Senior Account Manager is to build strategic relationships that make it difficult for competitors to break into the account and to achieve short term and long term business unit objectives by managing enterprise customers provide input to develop new markets in alignment with the division strategy. RESPONSIBILITIES: Works with the service and project operations team to ensure quality services are delivered as agreed with the customer. Coordinate with the Finance team to ensure proper invoices are produced and payments are collected as agreed with the customer. Manage relationships with key customers at the opportunity management level Manage relationships with partners Ensure quality of services provided. Create and expand customer base in line with Enterprise strategies by covering all of assigned accounts Work with partners and suppliers regarding Pricing information, new products, delivery issues and market coverage. Responsible for preparing commercial proposals to customers and submitting technical and commercial proposals to customers. Market Intelligence including competitive information Sales & Financial reports Pipeline Management Prepare costing sheets to view GP value achieved in each sale. Keep up to date with the latest technologies and products Be up to date and research on emerging technologies’ impact on customers’ business Recommend new ideas to increase customer satisfaction and sales. Recommend new markets to be covered Recommend new products and new partnerships Input in the development of short-, medium-, and long-term sales and organization strategy SKILLS & JOB REQUIREMENTS: University degree /Certification in Management Information Systems / MBA or/and MIS is a plus At least 10+ years of sales experience in IT solutions and products, 7 years of which same experience in Qatar Language and proficiency (e.g., fluent in both English and Arabic) Computer proficiency level required (e.g., advanced knowledge in MS Office suite) Driving skills (e.g., valid GCC light vehicle driving license required)