Bell Attendant

What the work is

Our Team Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion. Responsibilities Greet guests warmly upon arrival and departure. Assist guests with luggage transportation to and from guest rooms. Escort guests to their rooms and explain room features and hotel facilities. Provide information about hotel services, outlets, and local attractions. Maintain the cleanliness and organization of the lobby, entrance, and luggage storage areas. Perform shoe-shine service; picking up shoes from guest room, cleaning and polishing them and returning them to the guest. Coordinates with Front Desk and Concierge teams to ensure seamless guest experiences. Handle guest belongings with care and maintain confidentiality at all times. Respond promptly and professionally to guest inquiries and concerns. Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as outlined in EmPact. Preferred Qualifications And Skills 1-3 years of experience in a related field Preferably with a driver’s license Excellent command of English; Arabic is an advantage Our Offering Opportunities to build a successful career with global potential Unique strong culture – diversity of 50 different nationalities Living accommodation in a high quality, well-resourced apartment Excellent Training and Development opportunities Employee Recognition Programs Complimentary nights at FS Hotels Worldwide Paid home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverage Work Authorization The hotel will apply for work authorization for a successful candidate.