Business Development Manager

Tugas kerja

About Network International Network International is a leading Financial Technology company operating across the Middle East and Africa. The company specializes in payments, offering services in over 50 countries, with key markets including UAE, Jordan, South Africa, and Egypt. Beyond payments, Network International provides services in Data and Insights, Lending, Insurance, and Risk Solutions. Its primary customers are businesses of all scales and segments, with recent growth in the direct-to-consumer card segment. Role Overview Network International is seeking a Business Development Manager for a full-time position in Saudi Arabia. This role is central to expanding Network International's acquiring business in KSA, focusing on new merchant acquisition and strategic customer relationship management. The manager will oversee the entire customer lifecycle, from prospecting and closing new business to managing and expanding existing accounts, with a focus on revenue growth and customer retention. Key Responsibilities Prospect and close profitable new key accounts, contracts, and deals. Win strategic new business to achieve agreed targets. Manage and grow acquired accounts, ensuring long-term client satisfaction, retention, and revenue growth. Build sustainable business relationships through both business development and account management activities. Conduct market intelligence on significant upcoming opportunities from an acquiring and payments perspective. Plan and develop a healthy sales pipeline of key prospects to achieve assigned business goals annually. Support the overall Business Development strategy across all products, including identifying key segments and accounts, and defining customer propositions and key messages. Present Network International's products and services professionally to prospective customers. Develop and maintain strong relationships with potential and existing customers to secure profitable business and expand account value. Negotiate commercial terms to maximize long-term profitability. Actively manage the entire sales cycle, including lead generation, prospecting, client pitches, negotiations, deal closure, onboarding, and account growth. Own and manage client relationships post-acquisition, serving as the primary point of contact and ensuring high levels of customer satisfaction. Identify opportunities for upselling, cross-selling, and expanding existing client portfolios. Manage and maintain an accurate sales pipeline and ensure all sales administration is up to date. Create and be accountable for all client proposals, contracts, and related documentation. Work closely with internal stakeholders, including product, operations, implementation, and technical teams, to ensure successful client onboarding and ongoing support. Ensure Network International remains proactive and responsive to prospective and existing clients. Accurately price new relationships in line with agreed pricing policies. Required Experience Candidates should possess 5-10 years of relevant experience in business development, sales, or account management, preferably within the financial technology or payments industry. Company Culture and Values At Network International, the culture emphasizes innovation, agility, and purposeful collaboration. The company invests in its people, empowering them to make decisions, learn quickly, and grow expertise alongside industry leaders. The focus is on solving complex problems and creating meaningful value for customers through technology and teamwork. A culture of trust, accountability, and achievement is fostered, where success is a daily collaborative effort.