Spa Therapist

Tugas kerja

About the Role The Luxury Collection is seeking a Spa Therapist to provide massage services and body treatments to guests. This full-time role involves assessing guest needs, ensuring safety, and maintaining a professional environment. The ideal candidate will have 0-1 years of experience in a similar capacity. Key Responsibilities Provide massage services and body treatments, utilizing appropriate products and techniques. Assess guest needs and inquire about contraindications (*, allergies, high blood pressure, pregnancy) prior to service. Escort guests to and from treatment rooms and ensure their comfort, safety, and security throughout the service. Arrange and maintain the cleanliness of workstations, treatment rooms, and drapes. Promote and sell spa/salon services, including retail offerings related to the Spa. Clean, maintain, and sterilize tools, and dispose of trash and dirty linens. Monitor and adhere to the daily time schedule and secure supplies and equipment at the end of each shift. Handle inappropriate guest behavior in accordance with Marriott International standard operating procedures, which may include stopping a treatment and informing a supervisor. Welcome and acknowledge all guests according to company standards, anticipate their service needs, and thank them with genuine appreciation. Speak with others using clear and professional language, and develop positive working relationships. Professional Conduct and Compliance Stay updated with current techniques and modalities related to the field of work. Maintain current skills and licensure in the service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to the manager. Complete all required safety training and certifications. Follow all company policies and procedures, ensuring a clean and professional uniform and personal appearance. Maintain confidentiality of proprietary information and protect company assets. Physical Requirements Ability to stand, sit, or walk for extended periods. Capability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Qualifications and Experience 0-1 years of experience in a spa therapist role. Ability to perform other reasonable job duties as requested by Supervisors.