People''s Services Senior Specialist

Tugas kerja

About the Role JASARA PMC is seeking a People's Services Senior Specialist to enhance its human resources function. This full-time position focuses on delivering high-quality HR services that align with organizational goals and contribute to a culture of excellence and collaboration. The Senior Specialist will manage HR operations, support employee engagement, and ensure compliance with relevant policies and regulations. Key Responsibilities Oversee daily HR operations, including employee onboarding, benefits administration, and performance management processes. Collaborate with departmental leaders to understand hiring needs and develop effective recruitment strategies. Serve as an advisor to managers and employees on HR-related inquiries, providing guidance on policies, procedures, and best practices. Implement and support employee engagement initiatives that foster a positive workplace culture. Conduct training sessions and workshops to enhance staff knowledge on HR policies, compliance, and professional development opportunities. Analyze HR metrics and data to identify trends and recommend improvements to enhance service delivery and employee satisfaction. Ensure compliance with labor laws and regulations, conducting audits and maintaining accurate records. Contribute to the development and maintenance of HR policies and procedures, ensuring alignment with organizational objectives. Support diversity and inclusion initiatives to promote a respectful and inclusive workplace environment. Actively participate in various HR projects and initiatives as assigned by the Head of People Services. Qualifications and Experience Bachelor's degree in Human Resources, Business Administration, or a related field. Advanced certifications or degrees are a plus. A minimum of 5 to 10 years of experience in HR operations or a related field, preferably within a consulting or project management environment. Strong understanding of HR processes, labor laws, and regulations. Proven experience in employee relations, conflict resolution, and contributing to a positive workplace culture. Required Skills Excellent interpersonal, communication, and presentation skills with the ability to interact effectively at all organizational levels. Strong analytical skills and experience working with HR metrics to inform decision-making. Self-motivated, adaptable, and able to thrive in a fast-paced, dynamic environment. Proficient in HR management systems and Microsoft Office Suite. Demonstrated ability to work collaboratively within a team and build strong working relationships. Commitment to ongoing professional development and staying updated on industry trends and best practices. Work Type This is a full-time position within JASARA PMC.