Sales Representative

Tugas kerja

Job Title: Sales Representative Department/Division: Sales and Marketing Department Direct Supervisor: Sales Supervisor / Sales Manager Job Type: Full-time Job Summary Responsible for representing the company to existing and potential customers, presenting and explaining products or services in detail, in addition to fulfilling sales orders to achieve the company's set sales and financial goals, expanding the customer base, and building strong, sustainable business relationships. Key Duties and Responsibilities Promotion and Sales: Presenting and demonstrating/explaining products or services to new and existing customers. Negotiating prices, terms, and quantities according to the authority granted by the company. Closing sales deals and recording sales orders accurately and on time. Developing Customer Base: Searching and looking for new potential customers and identifying available sales opportunities. Conducting field visits or regular phone calls to customers to build and develop business relationships. Customer Service and Follow-up: Understanding customer needs and suggesting appropriate solutions and products. Handling customer inquiries and complaints and suggesting appropriate solutions in coordination with management. Following up on deliveries and confirming receipt of orders as required. Collection and Financial Follow-up: Following up on outstanding amounts and collecting debts from customers on the specified dates according to the company's financial policy. Reporting and Market Study: Preparing regular sales reports (daily/weekly/monthly) including completed sales, available opportunities, and visits. Gathering information on market movement, competitor activities, prices, and monitoring general trends. Required Qualifications and Experience Educational Qualification: High school diploma at least, preferably with a degree in marketing or related fields. Experience: Previous work experience as a sales representative of (1 - 3) years in a similar field (e.g. FMCG, retail, field sales, B2B, etc.). Basic Requirements: Valid driving license (with ability to travel in the field). Required Skills Technical Skills (Hard Skills): Proficiency in sales, negotiation, and persuasion skills. Familiarity with the basics of Customer Relationship Management (CRM) or sales management systems (such as Odoo, Salesforce). Good knowledge of electrical products and services provided and understanding the target market sector.