Required immediately: Customer Service Officer (Male / Female) - Delivery Company in Jleeb Al-Shuyoukh - Attractive Salary*

What the work is

DHD Delivery Company - one of the leading delivery companies in the State of Kuwait - announces its desire to recruit an outstanding talent (male or female) to join its team in the customer service and operations department, along with marketing tasks via social media. *Work System and Hours:* We provide complete flexibility to suit your circumstances, choose the shift that suits you: - *Morning Shift (Full-time):* from 8:00 AM to 4:00 PM - 8 hours - *Morning Shift:* - *Evening Shift:* from 3:00 PM to 9:00 PM - *Job Type:* Full-time or Part-time (from 6 to 8 hours daily) *Tasks and Responsibilities:* *First: Customer Service and Operations (Primary Task)* - Receiving customer calls and messages via phone and [contact removed] and recording orders accurately and quickly. - Following up on active orders and coordinating directly with drivers to ensure commitment to schedules. - Managing and distributing daily delivery plans. - Following up on daily cash collections and accurately adjusting revenues. - Handling any delays or issues faced by customers immediately and professionally. *Second: Marketing and Social Media* - Managing interaction and responding to customer inquiries via social media platforms and [contact removed] - Promoting the company's services and attracting new stores and projects to sign delivery contracts. *Conditions and Requirements:* - Practical experience in customer service or marketing and social media management. - Excellent communication and negotiation skills, and the ability to deal with customers and drivers in a team spirit. - Proficiency in using computer programs and digital applications. - Proficiency in both Arabic and English (spoken and written). - Valid and transferable residency inside the State of Kuwait. - *Additional Advantage:* Previous experience in the logistics and delivery companies sector. *Job Details:* - *Location:* State of Kuwait - Jleeb Al-Shuyoukh - *Salary:* Attractive and determined after the personal interview according to experience and efficiency. - *Work Environment:* A young, cooperative team and real opportunities for development. *How to Apply:* Please send the following documents via *[contact removed] only* to the number: *[contact removed]* 1. Modern Curriculum Vitae (CV) 2. Copy of Civil ID 3. Modern personal photo *Important Notice:* Application is available via [contact removed] messages only, please do not call by phone.