My salary is late or unpaid, what is the first step?

First call the Ministry of Labour helpline 16008. It is free, 24 hours, in many languages including Bengali. You can also SMS 92727 by typing 5 then your QID or visa number. To file a full complaint, go to adlsa.gov.qa, click e-Services, choose Labour Complaint and log in with your QID and the OTP. Or visit the Labour Complaints Department in Al Sadd, Doha, Sunday to Thursday. Bring your contract, QID, passport copy and bank statements showing the missing salary. Save the reference number to track your case.