Sales Assistant

What the work is

Overview Of The Role: The Sales Assistant plays a pivotal role in driving sales and ensuring a positive customer experience. They are responsible for both generating sales and supporting various operational tasks. Key success factors include maintaining a clean and organized store environment, meeting customer service standards, and contributing to a welcoming shopping atmosphere. What You Will Do: Sales and Customer Engagement Generate sales by engaging customers and offering insights into product range. Greet customers immediately upon entering the store with a smile and friendly demeanor. Provide current, relevant information about products to customers to aid their purchasing decision. Sincerely thank all customers as they exit and invite them to return. Operational Duties Maintain a sparkling clean and organized environment, adhering to store standards. Provide quality service in fitting rooms and ensure clean and neat cash wrap areas. Follow up with customers in a timely to ensure satisfaction and attempt to upsell or add on to the sale. Capture customer information accurately in the database for marketing and sales tracking. Offer gift cards during checkout and manage cash wrap efficiently. Required Skills To Be Successful: Excellent customer service skills and the ability to engage customers positively. Ability to work efficiently and maintain store cleanliness standards. Competence in using computer-aided design packages for visual merchandising. Capability to manage cash register processes accurately and efficiently. What Qualifies You For The Role: High school diploma is required. 1-2 years of retail sales experience preferred. Proficiency with CAD software such as AutoCAD, SketchUp, Illustrator, or Photoshop. Good verbal communication skills and the ability to perform heavy lifting and stand for prolonged periods.