Business Development Specialist

What the work is

About the Role Support the growth of Specialty Segments, including Destination Qatar, Sports, OTA (Online Travel Agents), Digital B2B and other digital distribution channels through effective partner relationship management, identification of commercial opportunities, and execution of business development initiatives. Contribute to revenue growth, market expansion, profitability and channel performance by supporting commercial activities, portfolio management, partner development, performance optimisation and stakeholder engagement. Monitor partner performance, identify growth opportunities and support the implementation of commercial and distribution strategies that enhance business results across assigned portfolios. Key Responsibilities: Support delivery of portfolio revenue, profitability and growth targets through effective partner management, commercial execution and development of assigned specialty travel segments. Manage day-to-day relationships with trade partners and other industry stakeholders, ensuring strong partner engagement and execution of agreed business plans. Identify and develop commercial opportunities that increase revenue, market penetration and partner value across destination Qatar and sport segments. Support the development and execution of commercial programmes and partnerships, including group travel opportunities, tourism campaigns, sports travel programmes. Prepare proposals, presentations, RFP responses and partner recommendations, ensuring commercially viable solutions aligned with Qatar Airways’ objectives. Monitor portfolio performance through market analysis, partner reviews and commercial reporting, identifying opportunities, risks and corrective actions to improve business outcomes. Collaborate with Regional Sales, Marketing, Revenue Management, QR Holidays, Visit Qatar and other stakeholders to maximise commercial opportunities and support segment growth. Represent Qatar Airways at partner meetings, trade events, tourism forums, conferences, exhibitions and sports travel events, strengthening relationships and identifying new growth opportunities. Maintain account plans, CRM records, reporting and governance requirements, ensuring accurate visibility of portfolio performance and commercial activity. Support local sales teams on partner opportunities and segment initiatives, ensuring consistent execution and sharing knowledge across markets. Perform other department duties as assigned About You Bachelor’s Degree or Equivalent with Minimum 4 year of job-related experience. Essential: Experience in airline, travel, tourism, sales, account management, partnership management or business development Experience supporting commercial partnerships and revenue-generating initiatives Strong analytical, communication and stakeholder management skills Preferred Experience within one or more of the following segments: Cruise & Tour Operators, Tourism Boards Wellness, Religious Travel or VFR Experience with CRM platforms (Salesforce) and analytics tools (Power Bl, Tableau) Knowledge of airline systems such as Amadeus, PRISM and CTK Experience working across multiple markets and stakeholder groups Essential Job Specific Skills: Strong commercial, relationship management and business development skills Strong analytical and problem-solving capabilities Excellent communication and presentation skills Ability to identify and convert commercial opportunities into measurable outcomes Strong stakeholder management and negotiation skills Strong planning, organisation and execution capabilities Advanced Microsoft Excel and PowerPoint skills Fluent in written and spoken English Preferred Knowledge of cruise, tour operator, tourism board, wellness, religious and diaspora travel markets Experience supporting joint business plans, commercial campaigns and partnership programmes Experience using CRM, reporting and analytics tools to manage portfolio performance Knowledge of leisure travel distribution, group travel and tourism development