Dining Services Team Leader – Join Our Talent Pool

What the work is

In this interesting role, the successful candidate will be responsible for handling day-to-day operations of various cafe outlets, ensuring the standards of service and cleanliness are maintained. Ensure beverage security and controls stock levels and suggest for promotion of food and beverage outlets. Secure catering products (food and non-food) and receiving them, ensuring the right temperatures and in proper HACCP (Hazard Analysis and Critical Control Point) standards. Key Accountabilities For The Role Include Train staff and ensure the standard of service and cleanliness are maintained as per HACCP standards Supervise service and interact with guests to ensure their needs are attended to in the best possible manner Ensure beverage security and minimum stock levels are maintained at all times Coordinate with all relevant departments to ensure smooth operations Check areas to ensure that facilities are thoroughly cleaned and tables and chairs are appropriately set out Discuss operational difficulties & recommendations for promoting food & beverage outlets with line manager Train staff in Safety, SOP, CCP and Hygiene Ensure adequate staffing to the service lines and control the portioning to the customers Check areas ensuring facilities are adequately cleaned and maintained in a neat and tidy manner Ensure that the suite of furniture and linens at the dining area are maintained Ensure glassware, crockery, cutlery, service trays, cruet sets and food menu meet the Dining Services standard at all times Ensure that every individual staff meet the grooming standard at workplace with clean shaved/trimmed hair and beard Perform regular inventory audits of crockery, cutlery, linen, glassware and beverage stocks and provide the feedback to the management Co-ordinate with Cafeteria Manager for general cleanliness as well as maintenance and repairs of Dining Services equipment Provide direct ‘hands-on’ approach at all times to deliver quality, prompt food service as needed during busy schedules Qualifications And Experience University Qualification with minimum 1 years relevant experience OR High School Qualification with minimum 2 years of relevant experience Essential Job Specific Skills: Previous work experience in Hotel/Restaurants as a Supervisor Good spoken and written English Language Managerial Skills – Ability to delegate work, set clear direction and manage workflow. Computer Literature and POS knowledge preferred