B C sales Specialist

What the work is

About the Role Madar is seeking an experienced and results-driven B2C Sales Specialist to join its team. This full-time role focuses on expanding the customer base and revenue within the Saudi market. The ideal candidate will possess a strong understanding of customer acquisition, relationship management, and business development, with a proven track record in B2C sales. Role Context The B2C Sales Specialist will be instrumental in identifying and securing new customers while nurturing existing relationships. This position requires a candidate with at least 5 years of B2C sales experience in Saudi Arabia, preferably within e-commerce, logistics, delivery, or technology sectors. The role involves active participation in the sales cycle from lead generation to customer conversion and retention. Key Responsibilities Identify and acquire new B2C customers through various sales channels. Develop and maintain strong relationships with both existing and potential customers. Generate leads, manage the sales pipeline, and convert prospects into active customers. Conduct sales calls, meetings, presentations, and negotiations effectively. Understand customer needs and recommend appropriate Madar solutions. Develop and maintain a strong network of potential customers. Achieve assigned sales targets and revenue objectives. Monitor market trends, customer needs, and competitor activities. Follow up with customers throughout the sales cycle to ensure a positive experience. Maintain accurate customer and sales information within the CRM system. Prepare regular sales reports and provide updates on sales performance. Identify opportunities to enhance customer acquisition, retention, and overall revenue. Qualifications and Requirements Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. 5+ years of sales or business development experience in Saudi Arabia’s last-mile delivery market. Proven track record of achieving sales targets and successfully acquiring new customers. Strong understanding of the Saudi market and B2C customer behavior. An established network of potential customers is highly preferred. Experience in e-commerce, logistics, delivery, or technology companies is preferred. Required Skills Strong communication, negotiation, and presentation skills. Excellent customer relationship management skills. Self-motivated, results-oriented, and commercially driven. Good knowledge of CRM systems and sales pipeline management. Application Process Candidates who meet the above qualifications and are interested in contributing to Madar's growth in the Saudi market are encouraged to apply.