Crisis and Emergency Management Specialist

What the work is

About the Role flyadeal is seeking a Crisis and Emergency Management Specialist to support the planning, coordination, and execution of crisis and emergency response activities across the organization. This full-time role involves assisting in the implementation of the Crisis Management and Emergency Response Plan, Business Continuity, and Health & Safety initiatives. The specialist will coordinate drills, support business continuity planning, and liaise with internal and external stakeholders to ensure regulatory compliance and enhance overall response capabilities. Key Responsibilities Assist in the implementation and continuous improvement of crisis management and emergency response procedures in coordination with the Crisis & Emergency Management Manager. Participate in planning and executing emergency drills and exercises, ensuring documentation of outcomes and follow-up on lessons learned. Support the preparation and revision of emergency response manuals, checklists, contact lists, and coordination protocols. Help coordinate with internal departments (flight operations, cabin crew, ground operations, maintenance, etc.) to ensure alignment in contingency and emergency planning. Collect and analyze data from drills and actual events to support after-action reviews, root cause analysis, and safety improvements. Maintain readiness of the Crisis Management Center (CMC) and assigned emergency equipment, supplies, and documentation. Monitor and support the implementation of health and safety initiatives, including crew wellness programs, hygiene standards, and public health compliance measures. Collaborate with departments to ensure business continuity plans are updated, tested, and aligned with organizational standards. Support awareness campaigns, training sessions, and workshops related to emergency preparedness and response. Liaise with external stakeholders (airport authorities, regulatory bodies, government agencies, and emergency services) during planning and real-time coordination. Keep updated with industry best practices, ICAO/IATA requirements, and regulatory updates concerning emergency management and health & safety. Qualifications and Experience Bachelor’s Degree or equivalent experience in crisis/emergency and/or health and safety fields. 0-1 year of experience is required for this role. Crisis and ERP certification. Required Knowledge and Skills Knowledge of GACARs, IATA SARPs, and ICAO SARPs. Knowledge of Safety Management Systems. Knowledge of Crisis Management/Emergency Response principles. Knowledge of Business Continuity planning. Effective communication skills. Strong interpersonal skills. Attention to detail. Work Type This is a full-time position.