Engineering Supervisor

What the work is

About the Role As an Engineering Supervisor at The Ritz-Carlton , a brand within the Marriott International portfolio, you will be responsible for upholding the "Gold Standards" that define the brand's service. This full-time role involves guiding the engineering team to ensure these standards are delivered consistently and thoughtfully, contributing to the creation of memorable guest experiences. Key Responsibilities Respond to and address guest repair requests promptly. Communicate effectively with guests and customers to resolve maintenance issues. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines for proper function. Carry necessary equipment such as tools and radios. Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Record information for unfinished calls before shift changes. Operational Duties and Standards Adhere to all company, safety, and security policies and procedures. Report any maintenance problems, safety hazards, accidents, or injuries. Complete all required safety training and certifications. Properly store flammable materials according to safety guidelines. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests in accordance with company standards. Anticipate and address guests’ service needs proactively. Provide assistance to individuals with disabilities. Thank guests with genuine appreciation for their patronage. Ensure adherence to established quality expectations and standards. Team Collaboration and Physical Requirements Develop and maintain positive working relationships with colleagues. Support the team in achieving common goals. Listen and respond appropriately to the concerns of other employees. Communicate with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Navigate stairs, service ramps, and/or ladders as required. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors. Qualifications and Experience Education: A Technical, Trade, or Vocational School Degree is required. Experience: Candidates must have at least 2 years of related work experience. Supervisory Experience: No prior supervisory experience is required for this role. Work Type This is a full-time position offering a competitive, undisclosed salary.