Principal Solution Engineer

What the work is

About Salesforce Salesforce is recognized as a leading AI CRM platform, where human interaction and AI agents collaborate to drive customer success. The company focuses on innovation, trust, and leveraging AI to enhance business processes and customer experiences. Salesforce is currently seeking a Principal Solution Engineer to contribute to its mission of workforce transformation in the agentic era. The Principal Solution Engineer Role As a Principal Solution Engineer, also referred to as a Presales Consultant, Sales Consultant, Pre-Sales Engineer, Sales Engineer, or SE, you will play a critical role within the sales cycle. This full-time position involves delivering thought leadership and developing solutions to improve customer experiences. You will collaborate with internal teams, support the sales force, and translate business objectives into actionable recommendations. The role requires both technical and sales expertise to present product offerings, address customer objections, and build confidence in Salesforce's technology infrastructure. The Principal Solution Engineer acts as a trusted advisor, guiding customers through their transformational journey. Key Responsibilities Coordinate and lead the entire solution cycle through close collaboration with other teams. Understand customer needs and position Salesforce's products as optimal solutions for unique challenges. Demonstrate a deep understanding of the client’s industry and technology as it relates to Salesforce’s solutions. Develop and deliver innovative custom solutions, including building and presenting customized demonstrations of Salesforce products and solution concepts to key decision-makers, addressing their business issues and needs by showcasing business value. Participate in all relevant product, sales, and procedural training and certifications to acquire and maintain necessary knowledge for effective performance. Attain quarterly and annual objectives assigned by management. Respond efficiently to RFPs. Lead the technical aspects of the sales cycle. Actively engage in internal training programs and mentorship initiatives for career growth. Professional Development Salesforce supports employees in their professional development through various resources and internal training programs. The company encourages continuous learning and participation in mentorship initiatives to foster career growth and enhance individual impact. Application Process Candidates interested in this full-time Principal Solution Engineer position are encouraged to apply to contribute to shaping the future of AI and redefining possibilities within Salesforce and for its customers.