Associate Warehouse Supervisor

What the work is

About Al Tayer Group Al Tayer Group, through its retail division Al Tayer Insignia, is a prominent leader in luxury retail across the Middle East. The company manages a diverse portfolio of global luxury brands spanning fashion, jewelry, home goods, and department stores. Al Tayer Insignia has also expanded into lifestyle retail, representing leading brands in the Beauty, Home, Fashion, and Hospitality sectors, including Bloomingdale's, Harvey Nichols, and Armani. About the Role The Associate Warehouse Supervisor is responsible for overseeing the receipt, storage, and inventory movement within the retail business. This full-time role involves organizing accurate picking and packing processes and ensuring timely delivery to stores and customers. The position requires 2-5 years of relevant experience. Key Responsibilities Oversee the receiving of all shipments into the warehouse, verifying against procurement records, ensuring order accuracy, and reporting inconsistencies or damages promptly. Manage quality check activities and ensure proper tagging of every item. Organize safe and secure storage to prevent damage or loss. Ensure timely submission of Good Receipt Notes (GRN) to Finance for supplier invoice matching and payments. Supervise timely discrepancy/damage reporting and escalations as required. Arrange picking, quality checks, and packing of items based on store and customer orders, coordinating with the last-mile team for deliveries. Monitor daily Service Level Agreements (SLA) for both inbound and outbound operations, ensuring all daily SLA timelines are met. Manage Salesforce tickets and ensure timely responses to all cases assigned to the warehouse. Handle store and customer returns, ensuring necessary actions are completed within stipulated SLA timelines. Manage shifts and ensure daily shift targets are achieved. Track and maintain records of user productivities and ensure warehouse assistants' KPIs are met. Support warehouse supervisors in shift, ROTA planning, and staff allocations. Review operational processes from a risk management perspective, identify and qualify new areas of risk, and escalate concerns to the site HSE committee. Guide and motivate subordinates to enhance performance, produce quality work, and support their continuous development for higher-level roles. Maintain HSE practices in the working environment to minimize property damage and injury to self and colleagues, proactively reminding colleagues to adhere to defined HSE processes. Experience Required Candidates should possess 2-5 years of experience in a relevant field. Work Type This is a full-time position. Application Process We invite qualified candidates to apply for this opportunity. Salary details will be discussed during the interview process.