Team Leader Accommodation & Transportation

What the work is

About the Role As a Team Leader, Accommodation & Transportation at Catrion Group , you will be responsible for providing essential support to the site and team, ensuring adherence to company systems, and managing client relationships. This full-time role involves overseeing staff training, performance, and maintaining high standards of food safety and hygiene. The position requires 2-5 years of relevant experience. Key Responsibilities Liaise with the direct manager to ensure comprehensive support for the site and team. Ensure junior team members comply with Catrion systems and processes. Assist in training junior team members on the Catrion quality system through toolbox talks and in-post training. Support the completion of employee evaluations and appraisals, including improvement plans. Conduct regular area reviews to ensure team members meet performance standards. Promote opportunities for employee promotions. Comply with appropriate QHSE requirements. Deliver budgeted profit by managing food, labor, and overhead costs. Manage client relationships through regular interaction, resolving issues promptly without compromising project profitability. Attract and retain an experienced and effective management team and workforce to minimize staff turnover. Ensure the highest standards of food safety and hygiene are maintained in accordance with the Catrion Quality Assurance Program. Report any stores shortages or required products to the team leader. Manage all camp/site administration. Assist the team leader in adhering to budgets for labor, food, cleaning materials, utensils, and other miscellaneous costs. Provide daily reports to own/client maintenance on technical support for preventive maintenance. Present a positive image of Catrion to clients and customers. Implement quality monitoring systems to measure customer satisfaction, client, and contract compliance. Accompany the team leader in representing the company in regular on-site client meetings, if requested. Train all site staff in the Catrion quality system to ensure consistent service delivery. Ensure staff are inducted in accordance with Catrion policies. Manage effective training and development for all team members, identifying any gaps to the direct line manager. Lead and communicate effectively to maintain high staff motivation levels. Assist in employee grievance management. Ensure daily material issuing aligns with unit budgets. Ensure an efficient Daily Walk Through process. Experience and Qualifications A minimum of 2-5 years of experience in a relevant field. Demonstrated ability to manage teams and client relationships. Proficiency in maintaining compliance with operational systems and quality assurance programs. Skills and Attributes Strong leadership and communication skills. Ability to conduct staff training and performance reviews. Excellent organizational and administrative capabilities. Commitment to maintaining high standards of food safety and hygiene. Problem-solving skills with a focus on project profitability. Work Environment This is a full-time position within the Catrion Group, where you will be an integral part of a team dedicated to project completion and operational excellence. Application Process Candidates meeting the specified requirements are encouraged to apply. Salary details will be discussed during the interview process.